How I use Artificial Intelligence in my work

Used well Artificial Intelligence (AI) handles many tasks efficiently, giving me more time for thinking and creative problem-solving. My aim is to AI as a tool that amplifies my capabilities without diminishing the human expertise and care at the heart of what I do.

While AI supports my work it does not replace my professional judgment, expertise, or the personalised attention I bring to every client relationship.

Above all, I believe in being transparent with the people who use my services about the tools and methods I use, including those driven by AI.

Which AI tools I use?

I use a number of AI powered tools. These are listed below in order of the frequency of my use at time of writing:

• Claude from Anthropic which I use for a range of support tasks (regular basis: described in more detail below).

• Fathom for recording and transcribing meetings and interviews (on occasion and only with consent).

• AI tools built into the Office 365 package (very occasional use for transcription support within research and evaluation services).

How I use Claude from Anthropic

I use Claude from Anthropic (pro plan) to:

• Assist and advise on structuring written documents and less commonly providing initial drafts of copy.

• To support me to research topics and practices to help me to stay current and up to date in my field of work.

• Organising complex information into clear, accessible formats and summarising complex information.

• Review and ordering of personal notes to inform and guide my practices.

• To improve administrative and business efficiency. This includes developing, reviewing and formatting documents as well as reviewing financial information.

Quality, accuracy and processing of data

I carefully check all outputs from Claude and other AI tools for accuracy and quality. The information and data I share with Anthropic, which they process, never includes personally identifiable or sensitive data. Additionally, any information and data I share with Anthropic is never used to train or improve its AI models.

What I do not do

I seek to have boundaries and limits on my use of AI.

• I do not use AI to replace professional judgment.

• I never present AI-generated content as original thinking without thorough review and revision.

• Share personally identifying or sensitive data without fully informed consent and safeguards being in place as part of research or evaluation.

Questions or concerns

If you have questions or concerns about my use of AI, I am always happy to discuss them. Your trust is essential to our work together.

Last updated: 3rd of November 2025